A certified SEA that has completed SEA training and served at River View for a year qualifies to become an Ambassador. The Ambassador encourages and coaches new Service Excellence Advisors and assists in special projects. An Ambassador is a positive role model and mentor to new employees. Ambassadors can assist in presenting workshops, and coach the DO-IT (Daily Ongoing Implementation Tactics) Teams. The DO-IT teams handle monthly service improvement projects – an innovative way to bolster excellence in how we serve our patients, residents and community.

2015-2016 Ambassadors

Krystale  Massalene
Linda Shabazz
Linda Knight
Jennifer Monge
Tiffany Norris
Laurreatha Parham
Sylvia Ellis
Hope Brown
Karen Williams
Shellie Shaw
Keisha Miles
Glenita Winfield
Donna McLaughlin
Juanita Jones